Your privacy matters to us. This Privacy Policy explains in plain terms what personal data pkr33 collects when you use our platform, why we collect it, how it is stored and protected, and the rights you hold over your own information. Please read this document carefully before creating an account at pkr33.biz.
This Privacy Policy ("Policy") is issued by pkr33 ("we", "us", "our", "the Operator") and governs the collection, use, storage, and disclosure of personal data relating to users ("you", "your", "Player") of the online gaming platform operated at pkr33.biz ("the Platform"). This Policy forms part of and should be read together with pkr33's Terms & Conditions. By registering an Account on pkr33, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
pkr33 is an internationally licensed online casino and sports betting platform serving players across Pakistan, including Karachi, Lahore, Faisalabad, Islamabad, Rawalpindi, and beyond. We operate under an international gaming licence that imposes data protection, KYC, and anti-money laundering obligations on the Operator. pkr33 is the data controller for all personal information processed in connection with the Platform.
All queries, data access requests, and complaints relating to privacy should be directed to our Data Protection contact at [email protected] with the subject line "Privacy Enquiry". Our team will acknowledge all privacy-related correspondence within 48 hours and provide a substantive response within ten (10) business days.
This Policy applies to all personal data processed by pkr33 in connection with:
This Policy does not apply to the data practices of third-party game studios, payment processors, or other external service providers whose own privacy policies govern their respective processing activities. We encourage you to review the privacy policies of any third-party services you interact with via the Platform.
pkr33 collects the categories of personal data described below. The data we require varies depending on your level of Account verification and the Platform features you use.
| Category | Data Elements | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, selfie photograph, CNIC scan (front and back) | Account registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, residential city | Account registration |
| Financial Data | JazzCash account number, EasyPaisa wallet ID, bank account details (IBAN / account number), transaction amounts, transaction timestamps | Deposits, withdrawals & KYC |
| Gameplay Data | Game sessions, bets placed, stakes, outcomes, win/loss records, game type preferences | All real-money gameplay |
| Technical Data | IP address, device type and OS, browser type and version, session tokens, login timestamps, geographic location (city-level) | Each Platform session |
| Communications Data | Live chat transcripts, email correspondence, support tickets | All support interactions |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, session time preferences, loss limit configurations | When tools are activated or modified |
| Marketing Preferences | Opt-in / opt-out status for promotional communications, promotional engagement history | Registration & subsequent preference changes |
Minimum necessary principle: pkr33 collects only the personal data that is strictly necessary for the purposes identified in this Policy. We do not collect sensitive personal data categories (such as health data, religious beliefs, or political opinions) except where specifically required by our responsible gaming obligations.
The majority of personal data held by pkr33 is provided directly by you during Account registration, KYC submission, deposit and withdrawal requests, and communications with our support team. You are not obligated to provide personal data to pkr33; however, failure to provide required information will prevent us from opening or maintaining your Account or processing financial transactions.
When you access pkr33.biz, our systems automatically collect Technical Data including your IP address, device identifiers, browser information, session duration, pages visited, and feature interactions. This collection occurs via server logs, cookies, and similar tracking technologies. See Section 10 (Cookies & Tracking) for full details.
pkr33 may receive personal data about you from the following third-party sources:
pkr33 processes your personal data on the following legal grounds:
pkr33 uses your personal data for the following purposes:
Marketing communications: pkr33 will only send promotional messages to Players who have explicitly opted in to marketing during registration or via Account settings. You can opt out at any time by updating your preferences in the Account dashboard or by contacting our support team. Opting out of marketing does not affect the delivery of essential account and transactional notifications.
pkr33 does not sell your personal data to any third party. We share personal data only in the following circumstances and only to the minimum extent necessary:
pkr33 engages third-party service providers who process personal data on our behalf under data processing agreements that prohibit them from using your data for any purpose other than fulfilling the contracted service. These include:
pkr33 may be required by law, court order, regulatory direction, or the terms of its gaming licence to disclose personal data to: its international gaming licence authority; financial intelligence units; law enforcement agencies; courts of competent jurisdiction; or tax authorities. Such disclosures will be made in accordance with applicable legal requirements and, where permitted, we will notify you of any mandatory disclosure affecting your Account.
In the event of a merger, acquisition, restructuring, or sale of all or part of pkr33's business, personal data held on Account holders may be transferred to the acquiring entity as part of that transaction. We will notify affected Players in advance of any such transfer and confirm the privacy protections that will apply to their data under the new ownership.
pkr33's operational infrastructure — including servers, game delivery networks, and KYC systems — may be located in countries outside Pakistan. Where your personal data is transferred to a country that does not have data protection laws equivalent to those of your home jurisdiction, pkr33 ensures appropriate safeguards are in place, including:
By using the pkr33 Platform, you acknowledge that your personal data may be transferred internationally for the purposes described in this Policy.
pkr33 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods imposed by our gaming licence and applicable law:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with pkr33's data destruction procedures. Anonymised, aggregated data may be retained indefinitely for analytics and platform improvement purposes.
pkr33 uses cookies and similar technologies (including local storage, session tokens, and pixel tags) on its Platform. The cookies we deploy fall into the following categories:
You can manage non-essential cookie preferences via your browser settings. Note that disabling strictly necessary cookies will impair or prevent your ability to log in to and use the pkr33 Platform. pkr33 does not use third-party advertising cookies or cross-site tracking technologies for behavioural advertising purposes.
pkr33 does not engage in cross-site tracking or sell cookie data to advertising networks. All analytics data collected on pkr33.biz is processed by pkr33 and its contracted service providers only — it is not shared with third-party advertising platforms.
As a pkr33 Account holder, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". pkr33 will respond to all rights requests within thirty (30) days of receipt.
Identity Verification for Rights Requests: To protect your data from unauthorised access, pkr33 will verify your identity before processing any data rights request. You will be asked to confirm at least two identifying Account details. Requests that cannot be verified will be declined for security reasons.
pkr33 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Key security measures in place include:
Despite these measures, no data transmission over the internet is entirely risk-free. pkr33 cannot guarantee absolute security of data transmitted to or from the Platform. You are responsible for keeping your Account credentials secure on your own devices.
pkr33 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the KYC process. Where pkr33 identifies or is informed that personal data belonging to a person under 21 has been collected, that data will be deleted immediately, the Account closed, and any deposited funds returned to the originating payment source.
If you are a parent or guardian and believe your child has created a pkr33 Account, please contact us immediately at [email protected]. We will investigate and take immediate action. pkr33 treats underage gambling as a zero-tolerance matter — no exceptions, no delays.
The pkr33 Platform may contain references to or integrations with third-party services — including game studios, payment processors, and responsible gaming resources. pkr33 is not responsible for the privacy practices of these third parties. Each third-party service operates under its own privacy policy, and we encourage you to review those policies before interacting with any third-party service.
The presence of a third-party integration on the pkr33 Platform does not constitute pkr33's endorsement of that party's data practices.
pkr33 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes to this Policy, we will:
Your continued use of the pkr33 Platform following notification of any Policy update constitutes your acceptance of the revised Privacy Policy. If you do not accept the updated Policy, you must close your Account before the revised Policy's effective date. The most current version of this Policy is always available at pkr33.biz/privacy-policy.
For any questions, clarifications, or concerns regarding this Privacy Policy or pkr33's data practices, please contact us:
If you believe pkr33 has processed your personal data in violation of this Policy or applicable law, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. pkr33 asks that you contact us in the first instance so we have the opportunity to address your concern directly before any formal regulatory complaint is submitted.
pkr33 is committed to resolving all privacy complaints fairly and promptly. Our Data Protection team acknowledges all privacy emails within 48 hours and delivers a substantive written response within ten (10) business days. For urgent matters — such as suspected unauthorised Account access — our 24/7 live chat team can take immediate protective action.
Beyond the legal language of the Policy above, here is a plain-English summary of what pkr33 commits to when it comes to your personal data.
pkr33 does not sell, rent, or trade your personal data to advertising networks, data brokers, or any commercial third party. Your data is used solely to provide and improve your pkr33 experience and to meet our legal obligations.
Every byte of data you send to pkr33 — including login credentials, CNIC scans, JazzCash details, and chat messages — is encrypted in transit with 256-bit TLS and stored at rest with AES-256 encryption. Your data is unreadable to anyone without the decryption key.
pkr33 gives you genuine control over your personal data. Access it, correct it, download it, or request deletion — all through a simple email request. Opt out of marketing at any time from your Account dashboard. Your preferences are respected immediately.
pkr33 collects only what is strictly necessary. We do not collect your home address, employment details, or social media profiles. Our KYC requirements are calibrated to meet regulatory obligations — not to gather commercial intelligence about you.
Your JazzCash mobile number, EasyPaisa wallet, and bank account details are held in encrypted storage and shared only with the specific payment processor needed to complete your requested transaction. No payment data is ever shared for marketing purposes.
pkr33 enforces strict age verification and immediately closes any Account found to belong to a person under 21. We do not knowingly hold personal data on minors. If we discover we have done so accidentally, the data is deleted within 24 hours of discovery.
pkr33 treats your personal data with the same seriousness it treats your PKR balance. Encrypted, protected, never sold, always yours. Log in and play on Pakistan's most trusted online casino with confidence. 21+ only. Play responsibly.